FAQ

 Shelley’s Biscotti is closed for the Holidays

  We will reopen for business Monday, January 5th.

What makes your biscotti so special?

Our unique variety of handmade biscotti, baked from scratch the old fashioned way.

Shelley’s Biscotti are enlivened with fresh ground aromatic spices and house roasted nuts.

Hand formed, hand cut, and hand packaged, all of our biscotti use only the finest, freshest, all-natural ingredients. Freshly grated orange zest, pure Madagascar vanilla, sweet butter, sea salt, olive oil and organic, locally milled flour enhance the texture and taste of our biscotti.

How far in advance does biscotti need to be ordered?
Our biscotti are baked to order, so please allow up to 4 business days for orders to be prepared for shipment. Orders placed by 5PM Friday will be shipped by Wednesday the following week.

All orders are shipped via USPS. Shelley’s Biscotti is not responsible for delayed or returned orders due to incorrect or undeliverable addresses.

We take great care in packaging our products, however biscotti are fragile. Unfortunately we can’t guarantee what happens to the packages once they leave our hands. Should you receive a package that is greatly damaged please contact us.

How long will your biscotti keep?
Store your biscotti in a cool dry place away from direct sunlight. Biscotti are best eaten within 4 weeks, but can be stored for up to 8 weeks in a sealed container.

I had your biscotti at a coffee shop this morning – they’re really good!
How can I get some for home?

We ship anywhere in the United States from our website store . For a list of local cafes and grocers that carry Shelley’s Biscotti click here.

How long has Shelley’s Biscotti been in business?
Shelley’s Biscotti was founded in 1996. Since 2002, fans of our unique variety of handmade biscotti have been able to order directly from our website store.

I know my coffee bar customers would enjoy your biscotti. Can I set up a wholesale account?
We are always interested in expanding our retail outlets. For resale information email  Shelley@shelleysbiscotti.com or contact Shelley Patterson at 831 479-4121.